Powerhouse Gym Palatine Verified listing

I recommend going to the power house and get your work on

My gym closed very abruptly and unexpectedly without notice to gym members. My membership was not cancelled and now I am still being charged! The phone number to the gym is disconnected and because each gym is privately owned, other locations are unable to help or cancel my membership. Trying to get ahold of corporate is also a joke!! They don’t call or email back whatsoever. 0/10 recommend, I would NOT go to a powerhouse gym again!!!!

They overcharge to cancel membership. Not nice to deal with. Avoid.

when you step into a Powerhouse Gym it's a whole new ballgame Powerhouse is not no regular gym it is a pro gym

Very very clean and friendly!

One of the top Gym chain in the world! Great machines, vibes and weights!

Worst gym ever!! Seems like this place will do anything they can to take your money from you. When signing up, you feel like you are at a used car dealership. They will use all kinds of tactics to make you get into a monthly plan. I ended up signing up for the "summer for free" deal that required a $150 downpayment which makes the summer for free part a complete lie. Just another one of their tactics to reel in college students that are home for the summer and take their money. Due to some unforeseen circumstances, two weeks after signing up, I had to go back to school for the summer, so I will no longer be able to use the gym. This has happened to me before when I was a member at LA Fitness. They were understanding and refunded me for the time that I won't be able to use the gym. Not this place. I spoke to Heather, the general manager, and tried to explain everything. The worst customer service I have ever received! I used the gym for less than two weeks and was happy to pay for the whole month. Heather informed me that there is no way for the $150 to be reimbursed. She also had the guts to tell me that I got a good deal since 10 1-day passes would have come out to over 200 dollars. I've been their customer for a couple of years now and will never be coming back! Save yourself some money and nerves and get a membership at LA Fitness. You can use all of their facilities for a cheaper price than using one Powerhouse facility. Plus, their customer service isn't garbage like it is here. Each Powerhouse is independently owned, so it makes total sense why they want to take your money so bad. Don't come here! You'll regret it! P.S. The equipment and other things are always down. The gym may look nice but it's actually really bad. During the two weeks of using the gym, I wasn't able to shower once because the showers were out of order. Typical.