Until recently, outsourcing HR functions was considered either risky or overly complex for small businesses. But 2024 has seen this perspective shift dramatically. According to a March 2024 report from the Society for Human Resource Management (SHRM), over 47% of businesses with fewer than 100 employees now outsource at least one core HR function—an increase of 62% compared to just two years ago.
What’s changed?
HR outsourcing today involves more than payroll and paperwork. Businesses now tap into remote HR providers for:
Popular providers like Gusto, Justworks, TriNet, and Rippling are grabbing headlines for rapidly expanding their services—and customer base. Backed by AI and automation, many platforms now offer 24/7 support, real-time analytics, and customizable employee portals for businesses under 100 employees.
While remote HR started booming in metro tech hubs like San Francisco and Austin, the small-town surge is what’s catching analysts off-guard. Companies in zip codes like 75070 (McKinney, TX), 80920 (Colorado Springs, CO), and 29445 (Goose Creek, SC) are seeing triple-digit increases in HR service spending.
A Data USA report on service-sector growth in Q1 2024 showed a 91% increase in outsourced HR inquiries in zip codes with populations under 100,000. What’s driving it?
Home to a booming logistics corridor and ranks in the top 10 nationally for small business job growth. Over 200 businesses in Fulton County adopted Justworks in Q1 alone.
“We were forced to scale fast post-COVID. Remote HR made onboarding across three states seamless,” says Ray Joseph, founder of FastFreight Logistics.
Tech and e-commerce companies are flooding the Boise River Valley—and hiring remotely across the western U.S. Startups like InventoryIQ rely on Gusto to manage compliance across Idaho, Utah, and Nevada from a single dashboard.
Tampa’s exploding in professional services and digital agencies. Firms there deal with multi-generational workforces and hybrid office models. “HR outsourcing isn’t a trend here—it’s infrastructure,” notes Jennifer Wyatt, HR strategist at TalentTrendz.
Modern outsourced HR services are powered by innovation:
Top 5 States to Invest in HR Tech Adoption (based on 2024 projected small business growth):
The data is clear—outsourced HR is no longer a perk or experiment. It’s an essential service allowing businesses to stay compliant, competitive, and efficient at scale. With digital-first hiring practices, AI optimization, and round-the-clock HR support, SMBs are enjoying enterprise-grade capabilities without any of the traditional costs.
As zip code-level case studies show, adoption is spreading fast. Whether running a creative agency in Boise, a food delivery startup in Tampa, or a freight company in Atlanta—businesses everywhere are rewriting the HR playbook. The question is no longer “if” but “how fast.”
To explore trusted HR providers near your location, search CompaniesByZipcode.com for top-rated remote HR and PEO providers in your area.
— Stay tuned next week as we explore how outsourced financial advisory services are transforming growth for local businesses in 2024.