Monona Terrace Operations Worker Edit listing

**General Description** This role involves hands-on work supporting event setup and teardown while meeting constant deadlines, as well as assisting custodial services at the Monona Terrace Community and Convention Center. Working under the guidance of Assistant Operations Managers, team members spend most of their time preparing event spaces, breaking them down, and maintaining clean, welcoming facilities. Depending on event schedules and operational needs, employees may also take on responsibilities in other areas.Success in this position requires strong teamwork and a customer-focused approach, as staff regularly interact with clients and the public to ensure events run smoothly and expectations are met. All work is performed according to established procedures and standards and is reviewed through inspection and observation of assigned work areas. Employees may serve as the crew leader of non-permanent staff. This position requires a schedule that includes nights, weekends, and holidays.
HOURS: This is a second shift position consisting of (10) hour shifts from 2pm to 12:30am for four (4) days a week.Employees may be eligible for loan forgiveness through the .Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn't match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.**Examples of Duties and Responsibilities** Event Conversion Activities

* Perform event conversion activities, including the set-up and take-down of event related equipment such as tables, chairs, risers and staging materials.
* Move large numbers of tables, chairs, etc. from storage to event rooms and back in an efficient and non-disruptive manner.
* Follow written or verbal instructions and set-up layouts.
* Give instructions to other non-permanent staff as necessary.
* Ensure work is performed within acceptable time frames based on customer needs and work assignment priorities.
* Establish and maintain effective working relationships with staff, vendors, City agencies and Monona Terrace clients and guests.

Custodial Duties

* Perform a variety of custodial and cleaning tasks in and around the Convention Center.
* Clean, sweep, mop, dust, scrub and wax floors and stairways. Vacuum carpets. Spot and extract carpeted areas.
* Clean restrooms.
* Extract banquet chairs. Clean, dust, polish or shampoo furniture and other office, room and lobby equipment.
* Perform other cleaning and minor maintenance functions as assigned.
* Pick up trash and litter. Empty waste baskets and receptacles and dispose of trash.

Equipment Operation

* Enter simple and standardized operational changes on computerized building automation controls.
* Operate forklifts and other material moving equipment and cleaning equipment (e.g. floor buffers, waxers, sweepers, etc) as necessary to accomplish assigned tasks.
* Perform basic cleaning and preventive maintenance on equipment.
* Unload and transport materials for meetings, conferences, conventions, exhibits, banquets, and other events.

Perform related work as required.**Minimum Qualifications**

* Six (6) months of experience performing custodial, routine maintenance, or other related manual work. Depending on the number of applications, random selection may be used to determine who will proceed to the interview process.

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.For a complete list of the Knowledge, Skills, and Abilities, please see the**Special Requirements** **Physical Requirements:**

* All employees in these positions must have the ability to lift and move objects weighing as much as 100 pounds occasionally and 25 pounds on a regular basis.
* All employees are expected to perform heavy manual labor work for extended periods of time in variable weather conditions.
* Work may involve walking over uneven surfaces, reaching, climbing, kneeling, and stooping.

The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.**Compensation** The City of Madison strives to pay competitive wages. View the current for pay for all classifications. Employees receive increases based on tenure with the City.**Benefits** The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our for more information.LeaveVacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.0-3 years 10 work days of vacation
After 3 years 12-1/2 days
After 7 years 15 days
After 11 years 17-1/2 days
After 15 years 20 days
After 19 years 25 days
After 27 years 27 daysEmployees earn 3.5 personal days in addition to vacation.Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 3 paid leave days (the Friday after Thanksgiving, Christmas Eve, New Year's Eve).Employees also earn 13 sick days annually that may accrue to a total of 150 days.RetirementThe City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.InsuranceThe City of Madison offers a variety of optional insurance programs including:

* Health Insurance
* Dental Insurance
* Vision Insurance
* Pet Insurance
* Life Insurance
* Income Continuation Insurance (for short and long-term disability)
* Long Term Care Insurance

**Other Benefits** The City offers numerous other benefits and programs for employees, including:

* 457(b) deferred compensation plans
* Employee Assistance Program
* Bus Pass on Madison Metro
* Flexible Work Schedules
* Employer-paid Training

City of Madison