Full and Part-Time Game FacilitatorWe are currently seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator.This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment.Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become the players to actively and mentally complete challenges.**Key Responsibilities:**
* Check customers in, take payments, and make reservations
* Brief new groups prior to the start of the game;
* Monitor customers in the gaming area and provide explanations if necessary;
* Participating with customers in active games if needed to ensure customers have an excellent experience;
* Maintain the rooms by cleaning, painting, and any required maintenance;
* Troubleshoot, identify, and make minor repairs in the event of a malfunction;
**Required Skills and Qualifications:**
* Strong communication, multi-tasking, and time management skills
* Must be flexible and available to work evenings, weekends, and holidays
* Ability to adapt to unforeseen situations in a calm and efficient manner
* Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd.
* A strong customer service orientation with a commitment to delivering an exceptional customer experience.
* Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability
* Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Activate Games
The Game Facilitator is a dynamic position that requires individuals to engage actively with customers in a fast-paced environment. This role is essential to ensuring that every participant has an enjoyable and memorable gaming experience, as facilitators are responsible for overseeing the gameplay and interacting with players throughout their time at Activate Games.
In this position, facilitators are not only tasked with monitoring the gaming area but also with providing guidance and support to players. Their responsibilities include briefing new groups, troubleshooting any issues that arise, and even participating in games to enhance the experience. This active involvement is crucial in creating a vibrant atmosphere that encourages repeat visits and positive word-of-mouth.
To excel as a Game Facilitator, candidates must possess a unique blend of communication skills, adaptability, and a passion for customer service. Strong interpersonal skills are vital, as facilitators interact with diverse groups of people and must ensure a welcoming environment for all guests.
Additionally, the ability to multitask and manage time effectively is essential, especially during peak hours when multiple groups are participating in games. Flexibility in scheduling is also important, as facilitators may be required to work evenings, weekends, and holidays to meet customer demand and provide continuous support.
Activate Games offers a range of benefits to its employees, fostering a supportive and engaging workplace culture. Team members enjoy opportunities for professional development, as well as the chance to work in a creative and innovative environment that values input and encourages growth.
Moreover, employees can take advantage of unique perks such as free game access, employee discounts, and a fun, interactive work atmosphere that promotes teamwork and camaraderie among staff. The company is committed to maintaining a positive work-life balance, ensuring that all employees feel valued and motivated.
Activate Games is dedicated to creating an inclusive workplace where diversity is celebrated and all employees are treated fairly. The company adheres to equal employment opportunity laws, ensuring that hiring, promotions, and all employment practices are free from discrimination based on race, gender, religion, or any other protected status.
This commitment not only enhances the workplace environment but also contributes to a diverse team that brings various perspectives and ideas to the table. By prioritizing equality, Activate Games aims to attract top talent and foster a culture of respect and collaboration among its employees.
