Release of Information Specialist Edit listing

Requirements
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### Must have:

### - We require a high school diploma or GED; a degree is preferred. - Prior experience handling release of information requests is preferred. - We look for strong attention to detail and accuracy. - We need someone who can prioritize work, stay organized, and meet deadlines. - We expect solid documentation and communication skills. - We value the ability to maintain productivity and consistent quality. - Basic knowledge of medical records and HIPAA is preferred. - Experience with EHR/EMR platforms is preferred. - Experience using Windows and Microsoft Office is preferred. - Strong interpersonal skills with team members, clients, and requestors are essential. - Strong computer literacy, including Microsoft Office, is required. - Prior experience with office equipment such as printers, scanners, fax machines, and microfilm reader/printers is preferred. - We need someone who is detail-oriented, self-motivated, and able to stay focused for extended periods. - English reading, writing, speaking, and comprehension are required; bilingual skills are a plus.

Responsibilities:
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- We process assigned release of information requests accurately and on time while delivering high-quality service to healthcare clients. - We safeguard patient privacy and ensure records are released only to authorized individuals in compliance with HIPAA, federal and state laws, and facility policies. - We handle continuing care and disability determination service requests, with cross-training on other request types as needed. - We access medical records following each clients specific procedures and security protocols. - We validate authorizations, classify request types correctly, and log requests in ROI software. - We retrieve and upload relevant portions of medical charts from electronic or physical files. - We perform quality control checks to reduce errors and prevent protected health information breaches. - We review invoicing for accuracy, make adjustments when necessary, and prepare billing materials for clients. - We release records to legitimate requesting entities and reject requests that are not valid or HIPAA-compliant. - We return physical records to the correct location according to procedure. - We document exceptions, communications, and other request-related details in ROI software. - We alert supervisors to unusual requests, suspected breaches, delays, connectivity problems, software or equipment issues, and security risks. - We respond to requestor questions in a respectful, efficient, and informative manner. - We store records and files securely and ensure office supplies are available. - We support additional facilities or request types during backlogs and adapt to changing on-site or remote assignments. - We follow company, client, HIPAA, regulatory, and labor requirements at all times and complete required training within the assigned timeframe.
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Company:
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We are VRC Companies, LLC, and our VitalChart department is seeking a Release of Information Specialist I to support healthcare clients with secure, accurate, and timely medical record processing. This role offers an hourly wage of $20 to $23 and involves working with sensitive patient information in a high-quality, compliance-focused environment. We value professionalism, confidentiality, and strong service standards, and the position may include on-site or remote healthcare facility assignments that can change based on business needs.
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