Field Service Technician- Remote
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**Department:**Service Department
**Employment Type:**Full Time
**Location:**Remote
**Reporting To:**John Fowler
**Compensation:**$50,000 - $55,000 / year
### Description
**Title** : Field Service Technician
**Location:** Remote
* **Preferred**: NJ PA, IL
* **Will Consider**: FL, GA, AL, SC, NC, VA, KY, KS, OH, TN, TX, AZ, WI, MI, MN, IA, OK
**Salary Range:** $50,000 - $55,000
**Travel** : Approximately 60% with opportunities for international travel
Join CV Technology's exceptional Service team and support our mission to make the world a safer place. We are seeking motivated, detail-oriented individuals who bring a strong sense of ownership, professionalism, and a genuine desire to learn.
Successful candidates take pride in high-quality work, ask thoughtful questions, approach challenges with curiosity, and consistently prioritize safety and customer satisfaction. While prior technical experience is beneficial, it is not required. Candidates with experience in **travel-intensive or field-based roles** **are strongly encouraged to apply** .
**This Role is well-suited for Individuals Who**:
* Put **safety first** for themselves, their teammates, and our customers in every task and environment
* **Embrace innovation** by remaining curious, adaptable, and open to learning new systems and processes
* Demonstrate a **commitment to excellence** through attention to detail, accountability, and high-quality execution
**What Does a CV Technology Service Technician Do?**
Service Technicians play a critical role in supporting customers across the nation. This position involves approximately **60% travel** to customer locations for system startup, maintenance, and troubleshooting of CV Technology-protected systems.
**Who We Are:**
With more than 30 years of industry experience, CV Technology has become a **global leader** in fire and explosion protection system design, delivering solutions that protect people, facilities, and operations worldwide.
### Key Responsibilities
* Commissioning of CV Technology explosion mitigation systems.
* Verify the functionality of the CV Technology protection system
* Providing familiarization training for plant personnel
* Provide outstanding service to our clients
* Emergency services in the event of system activation
* Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
* Submitting personal expenses and booking travel accommodations
* Quote spare parts and/or services
### Requirements
* Job requires 60% travel to customer locations throughout North America (Normally 2-3 days per week). (required)
* Instrumentation and controls experience (preferred)
* Field service experience and/or mechanical experience (preferred)
* Knowledge of electrical systems, controls and low voltage wiring (preferred)
* 1-2 years heavy travel role experience highly preferred (preferred)
* Excellent customer relations skills. As a Field Service Technician you are the ambassador of our company. Customer focus and customer friendliness are therefore absolute requirements. (required)
* Good communications skills (required)
* Basic computer skills, including Microsoft Office Suite, expense reporting and travel booking. (required)
* Valid Drivers license (required)
**Work Environment:**
* Lift and carry a 50-pound load a distance of 20 feet
* Safely work inside or outside, at an elevated height from a ladder, man-lift, or platform
* Safely climb a 25-foot ladder, A frame, Extension or fixed variety
* Ability to safely work and/or stand on one's feet for an extended period
* Safely function in an industrial setting where manufacturing conditions exist.
* Implementing safety measures and precautions to address diverse weather conditions, such as rain, snow, and high winds, during outdoor assignments.
### Benefits
* Medical, Dental & Vision Insurance
* 401K with company match 4%
* 15 Days annual PTO
* Paid Holidays
* Short/Long Term Disability
* Health and wellness program
* Discount program
* Life insurance
* Company sponsored events
* Career advancement opportunities
* Company Provided credit card, laptop, tool kit, tablet, uniform, PPE and cell phone
* Competitive wages
* Tier Level Career Progression
* Employee assistance program
* HSA/FSA plans
* Brochure of additional benefits