### - We require a bachelors degree from an accredited college or university in Computer Science, Information Systems, Engineering, Business, or another related technical field; a masters degree is preferred. - We require at least 8 years of progressive experience as a computer specialist or information systems analyst. - We need strong technical expertise in at least 3 of the following 4 areas: Oracle OCI integration development, Oracle Utilities Customer Care & Billing (CC&B), enQuesta, and CityWorks. - We value demonstrated ownership of cross-system integration architecture. - We look for deep hands-on experience with middleware, APIs, and data mapping. - We prefer candidates with a proven background in utility systems modernization and public sector environments.
Responsibilities:
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- We serve as the primary contact for project coordination, escalation management, and ongoing service communication. - We lead complex, high-volume integration analysis, configuration, data mapping, and troubleshooting efforts. - We facilitate requirements-gathering sessions with business stakeholders and convert business needs into technical architecture. - We support workflow enhancements across billing, payment, and customer service platforms. - We maintain technical communication, continuity, and coordination across the integration team. - We act as the technical anchor for a major municipal systems integration initiative.
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Company:
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We are IC Data Communications, and we are seeking a Lead Application Analyst - Integrations to support a major municipal systems integration initiative. This is a full-time, in-person role based in Detroit, MI, with an on-site/hybrid work arrangement. The position combines senior-level integration work with client-facing coordination, making it ideal for someone who can bridge technical architecture and stakeholder engagement. We offer a competitive salary range of $100,000 to $130,000 per year, along with benefits that include a 401(k), dental insurance, health insurance, a health savings account, and parental leave.
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