We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.
**Key duties & responsibilities:**
* Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
* Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
* Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
* Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
* Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
* Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
* Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
* Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
* Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
**Requirements:**
* Flexibility, availability, and the ability to address requests promptly.
* Proven experience in hospitality, customer service, or related fields.
* Ability to multitask and handle high-pressure situations.
* Strong problem-solving and organizational skills.
* Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
**Job Type: Part-time**
**Starting date: ASAP**
**Shift Timings:** 11:30pm-7:30am
* 8 hours shift
* Friday night and Saturday night
**Pay Rate:**$23 per hour
**Experience:**
* Customer service: 1 year (preferred)
* Concierge/caretaker/building manager: 1 year (preferred)
**Location:**Coquitlam, BC
**Why Work at Cleantech?**
Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker or leadership roles, creating a fulfilling and rewarding career.
**Please apply with your resume --- we'd love to hear from you!**
