* Manage business operations for multiple scientific teams in Northern California
* Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities
* Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations
* Regular meetings with each direct report, the Eurofins department, and client management
* Disseminate administrative communications and policies
* Financial responsibilities as defined by the Director
* Demonstrate and promote the company vision
* Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients
* Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
* Manage employee reviews, development, and performance process
* Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development
* Organize technical resources and staff to accomplish client goals within given deadlines
* Ensure adherence to highest quality and efficiency standards in laboratory operations
* Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value
* Proactively identify and manage risk to the business and to ensure operational resiliency
* Assist Senior Leadership with business operations, client and team governance, and new business development as needed
* Stays current in science and technology and consults knowledgeably with clients
* Foster morale and teamwork
**Qualifications:**
Qualifications
* Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience
* At least 5 years of experience leading direct reports
* Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting
* Ability to travel locally within the Northern California area frequently. Other travel up to 5% of the time
* Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration
* Regular attendance and punctuality
* Strong computer, scientific, and organizational skills
* Excellent communication (oral and written) and attention to detail
* Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
* Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
* Strong leadership, initiative, and teambuilding skills
* Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.
* Target Compensation: $120-135k
* Excellent full time benefits including comprehensive medical coverage, dental, and vision options
* Life and disability insurance
* 401(k) with company match
* Paid vacation and holidays
**Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.**
